Shipping & Returns

Shipping & Returns 

Shipping 

We offer standard shipping for free on all orders over $40. Orders under $40 have a $5 shipping fee. If you would like expedited shipping it will be an additional $10 (1-3 days).

Orders are processed between 1-2 days and we ship to all fifty states in the United States, the EU, Australia, and Japan.  

Updates will be emailed to you with shipping information for you to be able to track the parcel.

 

How to Return

If you aren’t happy then neither are we.  If your Plant Era Products were not purchased as a final sale offer or promotion, please email: support@plantera.com within 30 days of purchase. Please note that we don’t offer refunds or exchanges on final sale or expired product.   

 

What if I bought my product from another store? 

We have a 30 day satisfaction guarantee, if you aren't satisfied you may return it to the store. Bring back the item in its original condition (including all original packaging and tags) accompanied by the receipt, within 30 days to the place of purchase. Please note that expired product is not eligible for return or exchange.